DirectDPS.ai
IAM 2025 CONFERENCE SPECIAL PRICING
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Masters Services Agreement (MSA)
Direct DPS . Master Terms
Effective: 14 Oct 2025
Parties. These Terms are between Direct DPS LLC ("Direct DPS", "we", "us") and the customer that accepts them ("Customer", "you"). If you use the Platform on behalf of a company, you represent that you have authority to bind that company.
Acceptance. By clicking "Agree" (or similar) or by buying/using Credits, you accept these Terms.
1) Access & Use
You get a non-exclusive, non-transferable right to use the Platform for your internal business. Do not: (a) reverse engineer; (b) bypass limits or security; (c) send unlawful or unwanted messages.
2) Fees, Credits, Taxes
You buy prepaid Credits at the price shown at purchase. Credits are applied to usage and fees.
Credits are non-refundable except where the law requires or where we terminate for convenience (see §11).
Credits do not expire, however, if required by law we may handle unclaimed balances under applicable U.S. unclaimed-property rules.
Prices may change for future purchases only.
Fees are exclusive of taxes, we will charge applicable taxes at checkout.
3) Payments, Auto-Reload & Stripe
Processor. We use Stripe for card processing. Cardholder data must be entered only into Stripe-hosted payment fields, do not provide cardholder data to the Platform. We do not store full card numbers, Stripe is responsible for card data security.
Receipts & Statements. You authorize us/Stripe to charge your card for purchases of Credits, charges will appear with our descriptor. We will email a receipt for each purchase.
Auto-Reload (optional). If you turn on Auto-Reload, you authorize recurring charges to your card when your balance hits the threshold you set. We will clearly show: (i) the reload amount, (ii) the trigger/threshold, (iii) how often charges may occur, and (iv) how to turn off Auto-Reload at any time.
Stopping Auto-Reload. You can turn off Auto-Reload at any time, turning it off stops future charges but does not affect charges already processed.
Chargebacks/Disputes. We follow card-network rules for disputes. You agree to cooperate with reasonable information requests to resolve a dispute.
Refund errors. We may refund duplicate or mistaken charges.
4) Data & Privacy (Service Provider/Contractor)
Your Data. You own Service Data you submit to the Platform.
Our role. We process personal information as your service provider to deliver, secure, and maintain the Platform, prevent abuse, and improve features without identifying you or individuals, unless you instruct us or the law allows.
No selling or sharing. We do not sell or share personal information. We will not retain, use, or disclose it except for your business purposes or as permitted by our agreement.
Metrics/Telemetry. We may collect and use aggregated and de-identified operational metrics to operate and improve the Platform. We will not attempt to re-identify this data.
Subprocessors. We may use vetted subprocessors under written contracts and remain responsible for them.
Security. We maintain reasonable safeguards. If we discover a security incident that leads to unauthorized access to personal information, we will notify you without undue delay and cooperate on remediation.
Return/Deletion. On your written request we will return or delete personal information, subject to legal retention, encrypted backups can persist 30–90 days.
Location & transfers. We may process data in the U.S. and other places where we or our subprocessors operate, we will use legally required safeguards for transfers.
5) Confidentiality
Each party will protect the other’s Confidential Information using reasonable care. Trade secrets while they remain trade secrets, other confidential information for 3 years.
6) Intellectual Property & Feedback
We own the Platform and all related IP. You grant us a royalty-free license to use Feedback to improve the Platform.
7) Acceptable Use
You are responsible for your accounts and content. You will not use the Platform to violate law (including robocall/telemarketing/TCPA or spam laws), infringe IP, mine/scrape without permission, or interfere with the Platform. We may suspend or throttle use that materially risks security, stability, or other customers.
8) Outputs & Third-Party Services
Outputs. Platform outputs may contain errors. You are responsible for evaluating and using outputs, do not rely on them for legal, medical, or other high-risk decisions without human review.
Third-Party Services. The Platform may depend on or integrate with third-party services (e.g., payments, messaging, maps). Their terms and privacy policies apply, we are not responsible for their acts or omissions.
9) Warranties & Disclaimers
Except as expressly stated in a separate written agreement, the Platform is provided "AS IS". We do not guarantee uninterrupted or error-free operation.
10) Indemnity (Customer)
You will defend and indemnify us against third-party claims arising from: (a) your content, (b) your unlawful use (including telemarketing/TCPA or spam laws), or (c) your breach of these Terms.
11) Suspension & Termination (Prepaid)
We may suspend access immediately for security risk, material AUP breach, or non-payment/chargeback, and will restore access when the issue is cured.
Either party may terminate for material breach not cured within 30 days of notice.
We may terminate for convenience with 30 days’ notice, if we do, we will refund your unused prepaid Credits.
On any other termination, Credits are non-refundable (subject to law). Access ends at termination, on request we will provide a reasonable export of your Service Data.
12) Liability
Our aggregate liability is capped at the total fees you paid for Credits in the 12 months before the event giving rise to the claim. Neither party is liable for indirect, special, incidental, or consequential damages. Carve-outs: payment obligations, willful misconduct or fraud, your breach of Confidentiality/AUP, and any IP indemnity we expressly provide in a separate written agreement.
13) Dispute Resolution; Notices; Fallback Forum
These Terms are governed by California law (without conflict rules). Disputes will be resolved by binding arbitration under JAMS Streamlined Rules in Los Angeles County, CA, the Federal Arbitration Act governs arbitrability. Either party may seek temporary injunctive relief for misuse of Confidential Information or IP. Class actions are waived to the extent allowed by law.
Notices. Operational notices may be sent by email. Legal notices must be sent to the contact details in your account or purchase confirmation (or to info@directdps.ai) and to your billing email/address on file.
Fallback forum. If the arbitration agreement or class-action waiver is found unenforceable as to a claim, the parties agree to the state and federal courts in Los Angeles County, California as exclusive venue and waive jury trial.
14) Subprocessors; Entire Agreement
We may use subprocessors and remain responsible for them. These Terms are the entire agreement, no oral amendments.
15) Export & Sanctions
You will comply with U.S. export and sanctions laws and will not use the Platform in prohibited jurisdictions or for prohibited end-uses.
16) Updates
We may update these Terms for future purchases, material changes will be posted with an effective date and reasonable advance notice when applicable. Continued use after the effective date means acceptance.
Definitions:
Platform: our hosted software, APIs, and related services.
Service Data: data you submit to or generate in the Platform (excluding our usage/operational metrics).
Credits: prepaid amounts applied to usage/fees.
Auto-Reload: a feature that, if enabled by you, triggers recurring card charges when your balance falls to a set threshold.
